Privacyverklaring

1. Collection and Processing of Personal Data

Lisarde NV values the protection of your personal data and processes it in accordance with applicable Belgian law and the General Data Protection Regulation (GDPR). We collect your personal data when you use our services or voluntarily provide it to us.

The personal data we may process includes:

• First and last name
• Address details
• Postal code and city
• Mobile and/or landline phone number
• Email address
• Data you actively provide when creating a user profile, through correspondence, or via telephone contact
• Information about your use of our website and services

2. Purposes of Data Processing

Your personal data is processed by Lisarde NV for the following purposes:

• Processing and handling payments
• Enabling the creation of a user account
• Delivering ordered products and/or services
• Sending newsletters and commercial communications (if you have subscribed)
• Contacting you if necessary for the execution of our services
• Optimizing and securing our website and services
• Online marketing

3. Sharing of Personal Data with Third Parties

Lisarde NV only shares your personal data with third parties if this is necessary for the execution of our services or to comply with legal obligations. We collaborate with:

• Google (for analytical and marketing purposes)
• Meta (for statistics and marketing purposes)
• SendCloud (for order processing and shipping)
• Mollie (for payment processing)
• Marketing agency (for online marketing)

4. Retention Period of Your Data

Your personal data is not retained longer than necessary for the purposes for which it is collected. This means that we keep your data as long as legally required or as long as it is needed for our services. Once the retention period has expired, your data will be securely deleted or anonymized.

5. Security of Your Personal Data

Lisarde NV takes appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, or disclosure. We only work with trusted partners and use secure connections and encryption where necessary.

6. Your Rights as a Data Subject

You have the right at any time to:

• Request access to your personal data
• Have incorrect or incomplete data corrected
• Request the deletion of your data if no legal obligation requires its retention
• Request restriction of the processing of your data
• Object to the processing of your data
• Transfer your data to a third party (right to data portability)

Requests to exercise your rights can be sent to webshop@lisarde.be. We will process your request within the legally established timeframe.

7. Changes to the Privacy Policy

Lisarde NV reserves the right to modify this privacy policy at any time. We advise you to regularly check our privacy statement to stay informed of any changes.

Contact Information
Lisarde NV
Pijkstraat 77
8790 Waregem
0032 56 60 21 96
VAT BE 0459 932 428